At Unithreadz, we get it—sometimes plans change, and you may need to cancel an order. That’s why we’ve created a simple and hassle-free cancellation process, so you can shop for the best men’s clothing with confidence and peace of mind.
We strive to process and ship your orders as quickly as possible to get your favorite pieces to you without delay. However, cancellations can only be made before your order has been packed or dispatched. Once your order is on its way, cancellation will no longer be an option.
Custom or Personalized Products: These items cannot be canceled once production has begun.
Sale or Discounted Items: Some promotional items may have unique cancellation terms, which will be clearly mentioned at checkout.
If you’re unsure about your order’s cancellation eligibility, log into your account or reach out to our support team for quick assistance. Acting promptly increases the likelihood of a successful cancellation.
Canceling an order is simple and straightforward. Just follow these steps:
If you encounter any issues, don’t worry—our support team is here to assist you. Just remember, cancellations are only possible before your order is packed or dispatched.
Once your cancellation is approved, we’ll process a refund to your original payment method. The time it takes for the refund to reflect in your account may vary based on your bank or payment provider, but most refunds are completed within a few business days. If you have any questions or need updates, feel free to contact us.
If you have any concerns or need help with canceling an order, our friendly customer support team is ready to assist. Simply reach out to us at surgeticainnovationspvtltd98@gmail.com, and we’ll make sure the process is smooth and worry-free.
At Unithreadz, we’re committed to making your shopping journey as seamless and enjoyable as possible.