At Crushfitz, under the management of Red Thread Infotech Private Limited, your privacy stands as our primary focus. We are devoted to managing your data with care, accountability, and openness. The information you provide is used strictly to deliver a seamless and secure shopping experience.  

In this privacy document, the terms “we,” “our,” and “us” refer to Red Thread Infotech Private Limited, while “you,” “your,” “user,” and “users” designate those who browse or purchase via Crushfitz. It details our approach to data handling. By using our platform, you agree to these methods. If you are not in agreement, we suggest avoiding the website.  

Information We Collect  

To provide an improved and tailored user experience, we gather the following categories of information:  

Personal Information:  

• Identifiers including your full name, contact number, and email address  
• Shipping and billing addresses for order processing  
• Payment-related information to fulfill transactions  

Interaction & Behavior Data:  

• Your usage patterns, purchase history, and shopping behavior  
• Data on your clicks, visited product pages, and search preferences  

Device-Related & Technical Data:  

• IP address, browser type, and device characteristics  
• Location access, if permission is granted  
• Analytics used to strengthen security and user flow  

Cookies and Tracking Tools:  

• Elements that adjust your experience based on behavior  
• Features to assist in discovering products aligned with your interests  

Why We Use Your Information  

We use your data for the following purposes:  

• Order Fulfillment & Customer Service: To process orders and offer timely support    
• Personalized User Experience: To enhance your browsing and tailor suggestions    
• Promotional Communication: To send offers and updates, only if you have opted in    
• Security Measures: To detect suspicious activity and safeguard our platform    
• Legal Obligations: To comply with all applicable rules and legal directives    

How We Share Your Information  

Your data is never sold. However, sharing may occur under these conditions:  

• When required by law enforcement or for the prevention of fraud  
• With service collaborators strictly bound by confidentiality agreements  

Cookies and Tracking Use  

To optimize your shopping journey, we use cookies, pixel tags, and similar trackers. These tools help analyze visitor behavior, improve usability, and personalize content. You may modify or restrict cookies through your browser settings at any time.  

Data Protection and Security  

We utilize industry-approved security practices to defend your data against breaches, loss, or unlawful use. These safeguards include SSL-encrypted communication, protected server environments, and controlled data access. However, no method is entirely foolproof.  

Data Retention Policy  

We maintain your personal records for a period ranging from 8 to 12 months after your most recent activity on our site. In cases involving tax, regulatory, or legal compliance, data may be preserved longer, as required.  

Your Privacy Rights  

You have complete control over your personal information. As a user, you are entitled to:  

• View or correct the personal data associated with your account  
• Request deletion of your information, subject to lawful exceptions  
• Unsubscribe from promotional or marketing content  
• Manage your cookie settings directly from your browser    

Children’s Data Protection  

Our offerings are developed strictly for users aged 18 and older. We do not intentionally collect data from individuals under this age. If it is found that a minor's information was submitted, we will delete the data promptly.  

External Links and Services  

Our platform may connect with external services such as payment gateways or financial processors. We do not take responsibility for the privacy standards or content on those websites. It is recommended that you review their privacy terms before engaging with them.  

Policy Updates and Revisions  

We may revise our Privacy Policy periodically. Any changes will be published on this page. Your continued use of our services after such changes indicates your agreement to the updated terms.  

If you require clarification or wish to raise concerns regarding how we manage your data, please reach out via redthreadinfosolutionspvtltd@gmail.com / redthreadinfoauthorizespvtltd@gmail.com.  

User Consent  

By browsing our site and using its features, you consent to our use, collection, and sharing of your personal data as described in this Privacy Policy.

How to Contact Us  

If you have inquiries, feedback, or requests related to this Privacy Policy or your personal data, kindly contact us at: redthreadinfosolutionspvtltd@gmail.com / redthreadinfoauthorizespvtltd@gmail.com