Welcome to Crushfitz, an exclusive fashion destination developed by Red Thread Infotech Private Limited. Our platform is more than just style—it is rooted in digital integrity and secure data practices to protect your personal information.  

In this Privacy Policy, references to “we,” “us,” or “our” mean Red Thread Infotech Private Limited, while “you,” “your,” and “users” signify those engaging with Crushfitz. By choosing to stay and interact with our website, you consent to the policies described herein. If you do not agree, we recommend discontinuing further use.  

Agreement to the Terms    

By navigating or shopping on Crushfitz, you accept and consent to these terms. Red Thread Infotech Private Limited retains the authority to revise these conditions at any time without prior notice. If you continue using the platform after such updates, your actions will be taken as implied acceptance of the modified terms. Should you be unable to comply, you must discontinue using the site immediately.  

User Eligibility Requirements    

To legally use the platform and make purchases:  

• You must be 18 years of age or older, or using the website under a parent or guardian's supervision.  
• You must have legal competence to enter into binding contracts according to the applicable laws.  

We reserve the right to deny service, deactivate accounts, or cancel orders if we find that a user fails to meet these criteria.  

Creating and Managing an Account    

Accessing certain areas or features of the site may require account registration. Upon creating an account, you agree to:  

• Submit truthful, current, and complete registration information.  
• Maintain the confidentiality of your login credentials.  
• Report any unauthorized access to your account immediately.  

We are not liable for any damages or losses incurred due to your failure to protect your login data.  

User Conduct Guidelines    

By using the platform, you agree to:  

• Use the website only for legal, personal use.  
• Avoid any activities that disrupt or compromise the site’s functionality or security.  
• Not attempt unauthorized access to other users’ data or restricted areas.  
• Not upload, share, or distribute unlawful, harmful, or offensive content.  
• Avoid placing fake, deceptive, or fraudulent orders.  

Violation of these conditions may result in temporary suspension or permanent termination of your account.  

Product Listings and Inventory Details    

We strive to present product details, pricing, availability, and visuals as accurately as possible. However:  

• Due to lighting and display differences, product images may not precisely match the actual items.  
• Product availability cannot be guaranteed at the time your order is placed.  
• We hold the right to restrict item quantities or remove products from our catalog at any time.  

If inconsistencies arise, we reserve the right to cancel impacted orders.  

Order Placement and Payments    

Prices for our products may be adjusted without notice. In the case of incorrect pricing due to typographical errors, we may reject or cancel any orders—even after they are confirmed or paid for.  

Payments must be made through approved payment methods at checkout. This includes options like credit cards, debit cards, UPI, net banking, and various digital wallets. All transactions are processed using secure, third-party payment services, and we do not retain any sensitive data such as card details on our servers.  

By placing an order, you confirm that the billing and payment information you provide is valid, complete, and authorized. Each order is subject to verification. We reserve the right to suspend or cancel orders showing signs of fraudulent or misleading activity.  

A confirmation email will be sent to the email address provided at checkout once your order is placed. Please note, this email is a receipt acknowledgment, not a confirmation of order acceptance until verification and dispatch.  

Ownership of Intellectual Property    

All site materials—including trademarks, product visuals, text, layout, icons, custom designs, and source code—are owned exclusively by Crushfitz or our licensors. These are protected under applicable intellectual property regulations.  

You may not copy, republish, distribute, alter, or commercially exploit any content without prior written approval from us. Violations may lead to legal consequences.  

Permitted Use of Site Content    

Website content is for personal, non-commercial reference only. You are allowed to download or print materials solely for your own use. Commercial exploitation or unauthorized reuse of any content is strictly forbidden.  

Prohibited Conduct    

Users are strictly prohibited from:  

• Distributing malware, viruses, or any harmful digital code.  
• Attempting to interfere with the platform’s operation.  
• Using bots or automated tools to access the website or content.  
• Providing false identity or misusing personal data.  
• Posting abusive, defamatory, or inflammatory content.  
• Violating local, national, or international legal standards.  

Legal action may be taken against any individual or entity found engaging in such actions.  

Privacy Assurance    

Your interactions with this platform are also governed by our Privacy Policy, which outlines how we collect, process, and secure your personal information. Please review the policy to stay informed about our privacy practices.  

Liability Restrictions    

To the maximum extent permitted by law, Crushfitz shall not be held liable for any indirect, incidental, or consequential losses resulting from your inability to use the platform or products—even if prior warning of potential damages was given.  

Your Agreement to Indemnify    

You agree to defend, indemnify, and hold harmless Crushfitz, its associates, and employees from any claims, liabilities, losses, or expenses resulting from your breach of these terms or misuse of the platform.  

No Warranties Guaranteed    

The website and its materials are presented “as is” and “as available” without any warranties, either expressed or implied. We do not guarantee uninterrupted service, absolute security, or error-free operation.  

Events Outside Our Control (Force Majeure)    

We are not accountable for delays or non-performance caused by external events beyond our reasonable control. These may include but are not limited to natural disasters, war, civil unrest, pandemics, labor strikes, or internet outages.  

Legal Jurisdiction and Applicable Laws    

These Terms and Conditions are governed by the legal framework of India. Any legal matters or conflicts will be handled exclusively by the competent courts situated in India.  

Resolving Disputes    

Customer satisfaction is our priority. In case of any conflict, claim, or issue concerning the use of our services, we request that you first contact our support team at redthreadinfosolutionspvtltd@gmail.com / redthreadinfoauthorizespvtltd@gmail.com for informal resolution. Your continued usage of the platform implies consent to this process.  

Account Access Termination    

We maintain the right to immediately suspend or terminate your access to the platform at our discretion, without prior notice, if you violate these Terms and Conditions or engage in behavior deemed inappropriate or harmful.  

Updates to Terms and Conditions     

These Terms and Conditions may be revised at any point in time. Continued use of the website following such updates will be interpreted as your agreement to the new terms.  

Contact Details    

For any comments, concerns, or questions regarding these Terms and Conditions, please reach out to us at: redthreadinfosolutionspvtltd@gmail.com / redthreadinfoauthorizespvtltd@gmail.com